Heat Pump Repair & Installation
We repair heat pumps same day on all major brands, and install new high-efficiency systems that cool all summer and heat all winter from one unit. In Phoenix’s climate, a modern heat pump can cut heating costs significantly versus a gas furnace, and APS & SRP rebates up to $1,200 may apply.
Same-day repair · Upfront pricing before we start
Heat Pump Repair, Same Day
A heat pump has a few parts a standard AC does not, most notably the reversing valve that switches it between cooling and heating, plus defrost controls. When one fails, you might notice the system heating but not cooling, running constantly, tripping the breaker, or blowing air that is the wrong temperature. We diagnose the actual failure and give you an upfront price before we touch anything.
If the unit is past saving, we will say so honestly and quote a replacement on the same visit. Our technicians are salaried, not commissioned, so the recommendation is based on what your system needs, not on a sales target.
Heat Pump Repairs We Perform
Why Heat Pumps Work in Phoenix
Phoenix has one of the best climates in the country for heat pump technology. Our winters are mild, rarely dropping below freezing, which is exactly where a heat pump is most efficient. In heating mode it moves existing heat from the outdoor air into your home instead of burning fuel, delivering two to three times more heat energy than the electricity it uses. In summer the cycle reverses and it cools just like a premium air conditioner. Modern systems rated 18+ SEER2 can meaningfully reduce your energy bills versus an older split system with gas heat.
When you are ready for a new system, we start with a load calculation, size the unit correctly for your home, and walk you through the efficiency and rebate options during a free in-home estimate. Every installation includes a new thermostat, full commissioning, a one-year labor warranty on our workmanship, and the manufacturer parts warranty (typically 10 years when registered).
Comparing a heat pump against a standard AC-plus-furnace setup? See our AC replacement page, our heat pump vs AC guide, and 0% APR financing options.
Heat Pump FAQs
Do you repair heat pumps as well as install them?
Yes. We handle heat pump repair on all major brands, same day whenever possible, across Surprise, Peoria, Glendale, Sun City, Goodyear, and Avondale. Common heat pump repairs include reversing valve faults, defrost control problems, capacitor and contactor failures, low refrigerant, and a unit stuck in one mode (heating but not cooling, or the reverse). We diagnose the actual failure and quote the repair upfront before any work starts.
How much does heat pump repair cost?
It depends on the failed component. A capacitor or contactor is a small repair; a reversing valve or compressor is a larger one. We charge a diagnostic fee, quote the repair upfront, and credit the diagnostic toward qualifying repairs. Because our technicians are salaried rather than commissioned, they recommend the repair you actually need, not the most expensive one.
Do heat pumps really work in Phoenix summers?
Yes. Modern heat pumps are built for high-ambient operation, and we only install units rated for desert heat. In cooling mode a heat pump works exactly like a high-efficiency air conditioner. Phoenix's mild winters are also where heat pumps shine, because they move heat rather than burning fuel, delivering far more efficiency than electric strip heat.
Should I repair or replace my heat pump?
If your heat pump is under about 12 to 15 years old and the repair costs less than roughly half of a replacement, repair is usually the right call. If it is older, on R-22 refrigerant, or failing repeatedly, we give you an honest replacement estimate on the same visit so you can compare. No pressure either way.
What rebates and tax credits are available on a new heat pump?
Qualifying heat pump installations can earn federal tax credits of up to $2,000 under the Inflation Reduction Act, and APS and SRP offer utility rebates on high-efficiency systems. We identify every rebate and credit you qualify for and handle the paperwork as part of the installation.
Heat Pump Repair or New System / Call Now
ROC 230935 · BBB A+ · 4.9★ Google · APS/SRP Rebate Assistance
(623) 322-0747