Real reviews from West Valley homeowners in Surprise, Peoria, Glendale, Sun City, Goodyear, and beyond. Family-owned and owner-run since 2007. No commission technicians, no fabricated testimonials.
A curated selection of our real, verified reviews. Read the full set on Google and Yelp.
Hands down the best AC company we have ever used. Zach was honest about everything that needed service and the cost. We had our unit replaced and Sorensen had the new AC installed and working less than 24 hours after we decided.
We have relied on Sorensen to maintain our heat pumps for over a decade. Brian gave detailed proposals and explained every step. Our average daily power cost went down 27% after the new heat pumps were installed.
Hired Brian to replace my aged AC unit. Great service, never pushed or tried to up-sell me. Unit works great. I have not met a more honest HVAC guy.
Our AC was not cooling properly. Ryan came, diagnosed the problem, and fixed it. There was no sales pitch and we felt they were honest and very helpful.
Brian called me back within 30 minutes and had a tech out that afternoon. Ryan corrected the wiring and reset the Nest thermostat. Refreshing. I prefer to work with a family-owned company.
Brian was really knowledgeable and patient. He explained exactly how variable speed compressors use electricity more efficiently, never pushed, and provided several options to meet our needs and budget.
Another company installed my system poorly. Brian came out, leak-tested it, found they had installed the wrong size evaporator coil, and explained clearly what needed to be done. Outstanding.
Very honest and trustworthy. Brian arrived on a Saturday with no weekend surcharge, diagnosed the problem quickly, and repaired extra wire damage he found at no charge. This was for my 90-year-old mother during a heat wave.
As a new homeowner I had multiple failed attempts by another contractor to fix my AC. Brian diagnosed the issue in 20 minutes. Extremely professional, helpful, and skilled.
Sorensen has saved us on multiple occasions. They show up when they are supposed to, do not price gouge you because it is blazing hot, and their repairs last. Friendly, knowledgeable, and ethical.
Ryan took care of our AC in no time and had it up and running. Very professional and their prices are extremely fair. We have been customers for years and are never disappointed.
Had an AC emergency after returning from vacation. Brian made a same-day appointment and fixed the unit within minutes. Honest, professional, and thorough. Highly recommend.
We do not fabricate testimonials. The reviews above are curated from our verified Google and Yelp customers. You can read the complete, unfiltered record on both platforms.
Google (4.9 stars) and BBB (A+, accredited) ratings are independently verified. Yelp, Facebook, Angi, and Nextdoor are linked so you can read them at the source. Reviews reproduced for informational purposes with attribution; the named platforms are trademarks of their respective owners and Sorensen Heating & Cooling is not affiliated with or endorsed by them.
Same-day AC and furnace repair, honest pricing, and no commission technicians. Call the office or request a free estimate.